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Tower Health Adds Virtual Care from Teladoc Health to Provide On-demand Access to Care

Tower Health

WEST READING, PA — Tower Health announces today that it is adding virtual care capabilities to help address its community’s COVID-19 needs, as well as other healthcare conditions.

Tower Health has implemented the Teladoc Health virtual care platform to provide 24/7 on-demand care, enabling its employees, patients and the broader community to seek quality, affordable care from the comfort of their home.

“It is imperative that we continue to practice social distancing to stop the spread of COVID-19 in our communities,” said Charles F. Barbera, MD, Vice President, Pre-Hospital and Unscheduled Care at Tower Health. “By offering virtual visits we continue to protect the health of our providers and our community members by keeping otherwise healthy patients at home and keeping potentially infected individuals out of general care facilities, preventing putting others at risk.”

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Virtual visits with physicians are available 24/7 for just $45 and is payable at the time of the visit. Commonly treated conditions for virtual visits include:

  • Cold and flu symptoms
  • Respiratory Infection
  • Pink Eye
  • Bronchitis
  • Urinary Tract Infection
  • Rashes
  • Seasonal Allergies

Any individual concerned about COVID-19 infection can access the Virtual Care by TDH platform via their mobile app, website or phone for a clinical assessment and guidance on next steps. If appropriate, patients will be directed for COVID-19 testing at an inpatient facility or one of Tower Health’s assessment sites.

Interested individuals can speak with a physician via one of the following three access points. When asked for an access code, simply type in or provide TOWER:

  • Download the “Virtual Care by TDH” app in the Apple or Google Play store.
  • Launch the service at VirtualCarebyTDH.com.
  • Call 855-511-6502. (Due to the high demand for healthcare nationwide, patients are experiencing longer than usual wait times when utilizing the toll-free number. Please feel free to utilize the mobile app or website for on-demand virtual visits.)
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Questions and additional information about OnDemand Virtual Care by TDH can be directed to [email protected].

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