Chester County Hospital Receives 2022 Press Ganey Human Experience Guardian of Excellence Award

2022 Press Ganey Human Experience Guardian of Excellence Award

WEST CHESTER, PA — Chester County Hospital has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey. The global leader in healthcare experience solutions and services recognized Chester County Hospital specifically for their Inpatient Patient Experience. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

“Thanks to our hospital’s care and support teams, medical staff, and nurses, we scored in the 95th percentile for patient experience and are being recognized amongst other top organizations across the nation. This is a testament to our hospital’s ability to deliver high-quality care to our community that’s individualized to meet each patient’s needs,” Carli Meister, Director of Patient Experience and Risk.

As a winner of the Press Ganey HX Guardian of Excellence Award®, Chester County Hospital is in the top 5% of healthcare providers in delivering patient experience in the last year. This accolade represents Chester County Hospital’s leadership in providing more human-centric care experiences by identifying what patients need most and pivoting quickly. Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

“By putting their patients and workforce first each and every day, Chester County Hospital is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at Chester County Hospital have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”

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