West Chester Business Owner Receives Prestigious Award for Superior Service

West Chester Business Owner Receives Prestigious Award for Superior ServiceRon Williams of Benjamin Franklin Plumbing of West Chester

WEST CHESTER, PA — Ron Williams, owner of Benjamin Franklin Plumbing of West Chester, is among the franchisees inducted into the company’s coveted President’s Circle.

This honor is given to franchisees across Benjamin Franklin Plumbing, Mister Sparky and One Hour Heating & Air Conditioning, part of the Authority Brands family, who attain double-digit top-line revenue and profit growth for the 2019 calendar year, while exemplifying each brand’s core values and dedication to service. Inductees were recognized during the company’s virtual award recognition last month.

“This year, we’ve recognized franchisees that have gone above and beyond to achieve excellence,” said Mark Dawson, COO of Benjamin Franklin Plumbing. “These are the members of our organization that surpass goals, consistently find ways to better service their community, and invest in the education and success of each individual technician. Each President’s Circle award winner should be immensely proud of what they’ve achieved over the past year and know this growth is only the beginning.”

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“I’m so proud to have achieved 10% top-line revenue and profit growth this year and know I couldn’t have accomplished this without the support of my loyal customers,” said Ron Williams. “My dedicated technicians and I have served the West Chester community for 18 years and have thoroughly enjoyed being welcomed into the homes of loved ones across the area. We have a passion for serving others and our drive to grow is only fueled by being proud of what we do. We look forward to providing high-quality HVAC services for many years to come.”

While original plans for an Authority Brands convention were canceled due to COVID-19, the company turned the occasion into a virtual event that provided franchisees across the system the opportunity to network with their peers, enhance business practices and receive the latest brand updates.

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The virtual award recognitions were a component of the overall agenda and served as a platform to recognize the achievements of franchisees from each brand over the past calendar year.

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September 3, 2020 7:41 am

Look this company up under BBB