MALVERN, PA — USA Technologies, Inc. (OTC: USAT), a cashless payments and software services company that provides end-to-end technology solutions for the self-service retail market, announced the launch of Remote Price Change (RPC), a new feature for its Seed Software Suite. The product will debut free for the month of July.
“The time and money spent sending technicians to each machine in order to update the pricing can sometimes take months to complete across our entire business,” said Lance Whorton, CEO and President, Imperial Co. “USA Technologies’ new Remote Pricing feature will most certainly aid in that endeavor and accelerate our ability to ensure accurate prices are updated within hours, rather than days/months. This comes at a critical time for all of us in the business, and now we can leverage that time and effort into things like re-merchandising, to ensure we are selling the right product at the right time, and at the right price to our consumers.”
USAT has developed a new feature for its Seed Software Suite that enables customers to make pricing updates, on compatible machines, remotely – anytime, anywhere. Currently, operators can spend up to $100 per trip sending a service technician to manually update prices at a machine between getting to the machine, time spent on location, as well as fuel costs. In addition, some operators’ machines charge product prices that are different than what is being recorded in the operator’s VMS (vending management system). This tends to cause discrepancies between actual collections and expected collections in the operators’ accounting system, an error that can cause lost revenue, by charging a lower product price than intended. Finding the incongruities has to be done manually, and once again expend staff time that can be spent doing something more productive.
“Remote Price Change has been one of our most widely requested and eagerly awaited features,” said Anant Agrawal, chief revenue officer, USA Technologies. “Now customers can ensure their products are priced appropriately. They can make needed pricing changes conveniently, from any location, via their Seed software, thereby reducing the time and manual effort previously spent doing these tasks in person.”
This new USAT feature enables customers with RPC permissions to update mismatched prices on their compatible DEX-only vending machines. If the desired price is different from displayed DEX, or actual price, the Seed software will display an alert. This is the Price Exception Alert, which tells operators of all the product coils where the price in Seed is different than the price sent from the last DEX report, thereby preventing lost revenue from sales, due to price discrepancies.
USAT is offering RPC for free during the month of July. To learn more about RPC or to contact a sales representative, visit here.
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