MALVERN, PA — Neuronetics, Inc. (NASDAQ: STIM), a medical technology company, this week announced enhancements to the TrakStar® Patient Data Management System, a proprietary, HIPAA-compliant, patient management and outcomes reporting system for NeuroStar transcranial magnetic stimulation (TMS) providers. The update introduces a range of automated features to improve communication between providers and their existing and prospective patients, while also saving practices time in recording and documenting results. This marks the second significant upgrade to the platform this year.
“Our providers do vital work helping patients with drug-resistant depression and other conditions, and our commitment lies in making TrakStar an indispensable part of their practice,” stated Keith J. Sullivan, President, and CEO of Neuronetics Inc. “The enhancements we’ve made to our industry-defining TrakStar system allow practices to continue to elevate the standard of patient care they provide. With the latest updates, NeuroStar providers can more easily connect with their patients using automated SMS text messaging, a new avenue for communication that can save practices time and support patients through their treatment process.”
Included among the TrakStar developments are a customizable survey and patient check-in dashboard that fully automates scheduled health surveys and motivational messages for patients at various stages of their NeuroStar treatment. To facilitate seamless utilization of the automated SMS texting and email features, TrakStar makes it convenient to update patient contact details in one location. Additionally, a new export feature effortlessly shares or saves patient survey results if needed by insurance providers or for storing in an electronic medical record (EMR) system.
“TrakStar has been integral to the growth and success of our TMS initiative. The continuous enhancements make it easier than ever to support the patients we serve,” said Dr. Kirmani-Moe, Owner and Medical Director of Collaborative Solutions in Psychiatry. “From initial referral to daily treatments, and even following up after a course of NeuroStar TMS, the use of TrakStar allows us to be seamlessly patient centered. TrakStar helps me as a clinician to guide the team. We are excited to use the new and advanced communication features to grow and provide best practices to all our patients.”
Other notable improvements in TrakStar include improved access to the potential patient dashboard for all staff members, expanded options for automated surveys, and new follow-up status choices for patient candidates. Additionally, NeuroStar’s exclusive PHQ-10 tool, designed to survey new patient candidates and seamlessly integrate them into TrakStar, now allows patients to request immediate consultations, and customizable options for the practice’s website and personal helplines within the survey results page.
The TrakStar upgrades are available now for all cloud-based NeuroStar providers. For more information about NeuroStar Advanced Therapy, visit neurostar.com.