MALVERN, PA — CubeSmart (NYSE: CUBE), the third-largest owner and operator of self-storage properties in the U.S., introduced the ability for customers to rent a storage unit without the need to interact with others in-person.
Available now at CubeSmart stores in New Jersey, and soon to be available nationwide, customers can now complete the rental process and gain access to their storage cube with a few steps over the phone and online.
“CubeSmart is pleased to offer a way to continue to provide outstanding customer service while promoting social distancing,” said Christopher P. Marr, President and Chief Executive Officer of CubeSmart. “I am proud of our technology and operations teams that collaboratively developed in a short timeframe, our unique rental solution quickly and put it into place to serve the best interests of our customers and teammates.”
Under CubeSmart’s contactless rental process, customers can bypass the rental counter and proceed directly to their storage cube.
While customers won’t need to interact in-person, CubeSmart teammates will be available to guide them through the rental process, answer any questions they may have, and ensure their customer experience is as seamless as possible.
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