LCH Health & Community Services Integrates Cloud-based Solution to Deliver Unified Patient Experience

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KENNETT SQUARE, PA — LCH Health and Community Services stepped up their game with the implementation of athenahealth’s all-in-one, cloud-based solution. By upgrading to the robust athenaOne EHR, medical billing and patient engagement system, along with the brand new athenaOne Dental, the nonprofit organization is delivering a unified experience to patients and providers alike. Plus, this move bolsters their growth strategy and reaffirms their commitment to providing top-quality care.

LCH Health and Community Services is a Federally Qualified Health Center (FQHC) that offers all-inclusive community-based primary care, dental, pediatrics, women’s health, and behavioral health services. Spread across three locations in southern Chester County, Pennsylvania, they are committed to providing the highest standards of care for their patients and communities. In order to maximize practice efficiencies while maintaining their excellent service, LCH Health and Community Services chose athenaOne, a reliable cloud-based solution that can advance their clinical and financial performance.

“We realized that to provide the best experience for our patients and staff, we needed to be proactive in choosing a cloud-based solution with an organization that had the capabilities and expertise to help LCH Health and Community Services thrive,” said Ronan W. Gannon, CEO at LCH Health and Community Services. “athenaOne will allow us to modernize our practice and drive better clinical and financial results, while continuing to deliver whole-patient care to our community. Being able to deepen patient-provider relationships will create even higher-quality outcomes that are essential to our mission and service to the community.”

athenaOne offers patient engagement tools, outreach services, and a native telehealth solution that can improve patient access to care and drive patient satisfaction. In addition, enhanced patient registration allows for the capture of critical Uniform Data System (UDS) data and other custom data to help meet state, local, and federal requirements. With athenaOne Dental, designed specifically for FQHCs, health centers receive the clinical capabilities of athenaOne with added dental functionality

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“Federally Qualified Health Centers are vital to the communities they serve, providing high quality care to underserved populations. With more than 9,000 FQHC providers on the athenahealth network, we believe we are uniquely positioned to support the needs of LCH Health and Community Services,” said Bret Connor, chief operating officer of athenahealth. “With athenahealth’s coordinated medical and dental EHR, patients will have a more unified experience, and providers will have a more complete view of a patient’s health, leading to better outcomes.”

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