WEST CHESTER, PA — PrimePay, a national payroll, human resources (HR), and benefit services company, announced the appointment of Karen Cimorelli-Moor to Chief Experience Officer (CXO).
In this newly established role, Cimorelli-Moor will focus on continuing to provide and further enhance the positive experience for all PrimePay clients and their employees, partners, and PrimePay’s own employees. She will oversee the client lifecycle and align client and employee engagement to continuously deliver a transparent, reliable, and fulfilling experience, thus contributing to the enrichment of PrimePay’s overall value proposition.
“As we add to our suite of services, a key component to our continued growth is to focus on who fuels our success: our clients and our employees,” said Bill Pellicano, CEO of PrimePay. “Karen is a tenured, executive leader who has already launched many successful programs during her six years with the company. I look forward to seeing what she will bring to her new role as CXO. I am confident she will identify, develop, and implement unique strategies and ideas to connect our clients and our employees to the PrimePay brand.”
Cimorelli-Moor joined PrimePay in 2014 after previously spending 20 years in the yellow pages industry, and digital marketing and online search space at both Bell Atlantic and Hibu. She most recently served as PrimePay’s Chief Operating Officer.
“I look forward to being challenged and entrusted with a position in which I will be able to unify the importance of our people-centered functions,” said Karen Cimorelli-Moor. “I am thrilled to be given the opportunity to create a world-class experience and align the relationship between our employees and our clients.”
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