CHESTERBROOK, PA — JG Wentworth this week announced it has received 1,000 reviews on leading customer review platform Trustpilot. With many reviews consisting of 5-star ratings and an “Excellent” customer satisfaction ranking, JG Wentworth has earned a Trustscore of 4.8 out of 5. TrustScore is Trustpilot’s proprietary measure of customer satisfaction based on the number of reviews, the age of the reviews, and the star rating of each review.
“Consumers have more choices today and many more channels in which to pursue them. Here at JG Wentworth, we recognize that when a customer chooses us it is our privilege to have earned their business and it is now our responsibility to provide them with the best service experience possible. Collecting customer feedback is essential to making sure we are delivering on that responsibility,” said Randi Sellari, CEO. “Since partnering with Trustpilot, we have received more feedback than we ever have before. We look forward to continuing to use what we learn from each review to better serve our customers and continue toward reaching the goal of being a brand that is recognized for always putting our customers first.”
For nearly three decades, JG Wentworth has provided access to life-changing financial solutions across several categories, offering an array of flexible options that are personally customized to their customers’ needs. They now provide Debt Relief services, which involves negotiating with creditors to significantly reduce unsecured debts, opening a path to a stronger financial future for individuals experiencing difficulties getting any financial help.
JG Wentworth is constantly looking to improve their services and encourages customers to provide feedback throughout the entirety of their time working with them.
“Businesses that collect feedback on an open review platform like Trustpilot, where anyone can participate as long as they’ve had a genuine buying or service experience, are showing the world that they value what their customers have to say and refuse to censor that feedback,” said Zach Pardes, Director of Brand Communications – North America at Trustpilot. “It’s this type of transparent behavior that compels millions of consumers each and every month to read and write the trusted reviews on our platform.”
Trustpilot allows customers to leave reviews on JG Wentworth services and customer support. To read more about their experiences, click here.
For more information about JG Wentworth, visit www.jgwentworth.com.
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