California State University Chooses SkillSurvey’s Online Reference Checking Solution to Increase Recruiting Efficiency

California State University Chooses SkillSurvey’s Online Reference Checking Solution to Increase Recruiting Efficiency

BERWYN, PA — SkillSurvey, the leading provider of online reference checking, announced today that the California State University (CSU), the largest public university system in the U.S. with 23 campuses statewide, has selected SkillSurvey’s online reference checking and sourcing solutions to increase the university system’s recruiting efficiency and provide greater insights with regard to candidate selection.

The decision to award a Master Enabling Agreement to SkillSurvey was the result of a rigorous evaluation led by the CSU’s Office of the Chancellor. Among other measures, SkillSurvey ReferenceTM was chosen for its ease of use, its job-specific survey library, and its ability to integrate with the CSU’s applicant tracking system.

In addition, the CSU system recognized SkillSurvey’s adherence to scientific methodology and rigor, as evidenced through the only peer-reviewed studies and publications on data from online reference checking. The first, published in the International Journal of Selection and Assessment, provides conclusive evidence that SkillSurvey’s online reference-checking solution addresses compliance concerns by leveraging a structured, job-specific and consistent process, and is scientifically proven to reduce turnover for cause to yield better hiring results. Recently, SkillSurvey published new research on the content of qualitative feedback provided during structured, confidential reference checks in the peer-reviewed journal, Personnel Assessment and Decisions. Improving the quality of all individuals hired by the CSU system will contribute to the system’s ambitious Graduation Initiative 2025.

“SkillSurvey is pleased to partner with the California State University system to offer our referencing and sourcing solutions to its campuses,” said Ray Bixler, SkillSurvey’s CEO. “SkillSurvey’s technology will enable the CSU to lead the way in making predictive, analytics-driven hiring decisions.”

SkillSurvey Reference is used by more than 10,000 recruiters to reference check more than 100,000 candidates each month, with more than 20 million candidates and references having experienced the solution.

A growing number of higher education institutions are using SkillSurvey’s solutions to improve their hiring, including state universities, colleges and systems such as the CSU, along with community colleges, private institutions, and online universities. On average, these organizations are getting feedback from 4.5 references per candidate and have access to a reference feedback report on the candidate in 1.2 days.

With a 92% response rate to reference requests for its higher education customers, SkillSurvey Reference has dramatically cut down the time recruiters have to spend making phone calls and recording information. SkillSurvey estimates that it has saved each of its higher education customers hundreds of hours in work weeks of recruiter time that used to be spent making reference phone calls and compiling information1. Job-specific surveys range across disciplines from faculty, administrative, executive/leadership, customer service, engineering/IT and staff roles; all requests for feedback can be sent to references via email or SMS text.

An important component of SkillSurvey’s overall approach is actively participating in the advancement of hiring, talent assessment and job seeking in higher education. CEO Ray Bixler, who is also a contributing author to U.S. News & World Report and has a monthly column on its “On Careers” page, will serve as a keynote speaker at the CSU Systemwide Human Resource 2018 Conference next month.

To learn more about SkillSurvey’s online reference checking solution and its collaboration with the CSU system, please visit: or contact the company at [email protected]

Source: SkillSurvey via Sloane & Company
1 Based on average recruiter time of 30 minutes per job candidate to make phone calls and complete reference reporting vs. average 5 minutes of recruiter time spent entering and reviewing candidate information into SkillSurvey.

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