WEST CHESTER, PA — A. Duie Pyle recently announced its recognition as a Platinum Regional LTL Carrier by Echo Global Logistics, a leading provider of technology-enabled transportation management services. Pyle earned this award for its outstanding service, commitment and performance for Echo’s clients and employees.
This marks the second year in a row that Pyle has been recognized with this honor, bringing the award total to two Carrier of the Year and six Platinum award wins. The numerous awards also make Pyle one of Echo’s most decorated regional carriers of all time.
“We pride ourselves on delivering high-quality service to all of our customers, and this award is further proof of our commitment to performing at an exceptional level,” said John Luciani, COO of LTL Solutions at A. Duie Pyle. “What has been an incredibly challenging couple of years, our operations team has elevated its game to provide quality capacity and dependable service that our customers can depend on. We will continue investing in people, infrastructure, technology and equipment to exceed our customers’ needs well into the future.”
Echo evaluated its carriers based on performance and ability to handle day-to-day LTL transportation needs. Qualitative service metrics that were considered include quality, communication, invoice accuracy, claims, customer service, responsiveness, website effectiveness and IT cooperation.
Pyle’s LTL offerings are bolstered by an extensive network that stretches across the Northeast region, combined with advanced shipment tracking capability, a modern fleet and dedication to safety and customer service. The company’s recent expansion into the commonwealth of Virginia to bolster the region’s supply chain solutions is further proof that Pyle is a forward-thinking business that goes above and beyond to support its customers.
“A. Duie Pyle has been a model of consistency for Echo over the years, as evidenced by their two Carrier of the Year Awards and six Platinum Awards,” said Mark Redini, Senior VP LTL at Echo Global Logistics. “Throughout another tough year, Pyle was able to maintain excellent on-time performance. Their dedication to superior levels of customer service have made them one of the most decorated carriers of all time.”
For more information on A. Duie Pyle and its award-winning services, visit www.aduiepyle.com.
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